Terms of Service Agreement

All Services offered by Pro104 are pre-paid or are on a pre-paid subscription basis which is non-refundable. Based on the purchased services, Pro104 is required to add such services to the software immediately after the purchase. The setup process is initiated immediately after the purchase. The monthly maintenance services are initiated by the monthly recurring subscription. All sales are final. No refunds or credits are applicable as software fees and labor costs are incurred by Pro104 once the payment has been processed for both the initial purchase fees and the monthly recurring subscription fees.

By choosing to make payment with American Silver Eagles (ASE) for transactions with Pro104 INC, the purchaser acknowledges and agrees to the following terms and conditions:

1. Reputable Coin Dealer Responsibility: It is the sole responsibility of the purchaser to ensure that the American Silver Eagles used for payment are obtained from a reputable and authorized coin dealer. Pro104 INC does not endorse or recommend specific coin dealers but advises purchasers to exercise due diligence in selecting a reliable source for their American Silver Eagles.
2. Risk of Imitation Coins: Pro104 INC shall not be held responsible for any financial loss incurred due to the purchase of imitation or counterfeit American Silver Eagles. The purchaser acknowledges the inherent risks associated with using physical coins for transactions and agrees to verify the authenticity of the coins before completing the payment.
3. Verification and Inquiry: Prior to finalizing a transaction using American Silver Eagles, the purchaser is encouraged to ask any necessary questions and seek clarification regarding the authenticity of the coins. Pro104 INC is not liable for any misunderstandings or issues arising from the failure to inquire about the payment method.
4. Disclaimer of Liability: Pro104 INC disclaims any liability for financial losses, damages, or disputes arising from the use of American Silver Eagles as a payment method. The purchaser assumes full responsibility for the verification of coin authenticity and the selection of a reputable coin dealer.

By proceeding with payment using American Silver Eagles, the purchaser affirms their understanding and acceptance of these terms. It is recommended to seek professional advice or consult with a knowledgeable coin expert if there are uncertainties about the authenticity of the coins or the selection of a reputable coin dealer.

All Services offered by Pro104 are pre-paid or are on a pre-paid subscription basis which is non-refundable. In order to protect clients from unintentional service interruption, cancellation requests must be made through the Pro104 platform, you may click the billing tab and then in the subscriptions section, you will have the option to cancel a subscription. You may request more information in regards to canceling services with Pro104 by providing an email to hosting@Pro104.com. We will contact you to confirm any such request. The notice must be received by Pro104 prior to your payment processing for your next bill date. You may be obligated to pay additional fees related to the cancellation. Cancellation requests made after either the initial purchase charge or the monthly recurring subscription charge will only stop all the following monthly recurring subscription fees from being charged. Pro104 does not refund partial monthly payments. Upon finalization of a cancellation request regarding a service/subscription: No future payments will be processed, all work will cease to continue, all data corresponding to the service will be discarded, and access to the platform for that subscription will not be available for your client.

We work to resolve any disagreements with our clients mutually. In the event a charge-back is initiated with our merchant, we will assess your account with a $70.00 fee, per charge-back, regardless of the outcome. In addition, any outstanding balances accumulated as a result of the charge-back(s) will have to be paid before we reactivate the subscription, render any service, or share any files. Following a charge-back that was not resolved, the client will be banned from using the Pro104 platform and all related Pro104 services.

In the event a dispute is initiated, we will assess your account with a $70.00 fee, per dispute, regardless of the outcome. Any disputes related in any way to the service/subscription may lead to legal proceedings. You agree to submit to the jurisdiction regarding any legal proceedings which will be governed in the State of Indiana. You agree not to initiate any legal proceeding against Pro104 in any other state. Following a dispute, the client will be banned from using the Pro104 platform and all related Pro104 services.

In the event a request is submitted to pause a subscription, the notice must be received at least seven days prior to your next bill date. Upon approval of the Pause request, all work will be ceased, any upcoming payments will be paused for up to 30 days, and all data related to the service will remain in our system for the time period mentioned. Once the 30 days have passed and Pro104 has not yet received a notice to continue the service, with or without notice to the agency, Pro104 will treat the situation as a cancellation. Any work related to the service will be stopped immediately. Any data related to the service in question will be discarded. Any unpaid balances will be due immediately. In the event a request is received by Pro104 to Pause a subscription after the pre-paid payment has been processed, no refund or credit will be assessed.

Pausing an entire campaign, pausing ads, or shutting down a campaign for a brief period does not account for the payments related to your subscription fees to Pro104 to be paused. If the credit card on file in the Facebook/Instagram platform used to pay for the ad spend is declined and as a result, the ads are not running, this also does not account for the payments related to your subscription fees to Pro104 to be paused. Pro104 will collect subscription fees for the Facebook/Instagram Ads service regardless of the status of the ads/campaign as software fees and labor costs are incurred by Pro104 for such campaigns. To pause/stop the subscription fees related to a campaign from Pro104, you must contact Pro104 at least seven days prior to your next bill date as mentioned above. If payment has not been processed due to any reason for an active campaign, Pro104 has the right to shut down/dismantle your campaign and discard any related data immediately.

Pausing an entire campaign, pausing ads, or shutting down a campaign for a brief period does not account for the payments related to your subscription fees to Pro104 to be paused. If the credit card on file in the Google/Bing platform used to pay for the ad spend is declined and as a result, the ads are not running, this also does not account for the payments related to your subscription fees to Pro104 to be paused. Pro104 will collect subscription fees for the Google/Bing Ads service regardless of the status of the ads/campaign as software fees and labor costs are incurred by Pro104 for such campaigns. To pause/stop the subscription fees related to a campaign from Pro104, you must contact Pro104 at least seven days prior to your next bill date as mentioned above. If payment has not been processed due to any reason for an active campaign, Pro104 has the right to shut down/dismantle your campaign and discard any related data immediately.

Upon a request to pause any active subscription that is for the Listings Manager service or that includes the Listings Manager service, Pro104 must inactivate the service and all related data. The Listing profiles included in the service will be unpublished and the profiles will not be viewable on the internet. The Listing profiles will be stored on a Pro104 server including all related data to the Listings Manager service for up to 30 days. To prevent the Listing profiles and related data from being discarded, be sure to contact Pro104 to lift the pause before the 30-day grace period is over. Once the pause is lifted, Pro104 will reactivate the service and all related data to the service and republish the profiles to be viewable on the internet.

Bill dates are when your initial payment is processed, the same date will be used moving forward on a month-to-month basis. Pro104 integrates directly to multiple software and directly to our fulfillment centers, due to the strict scheduling to operate on a global level, bill dates can not be moved.

Declined payments for an active subscription may result in service interruption. If for any reason, a payment for an active subscription is declined, you must contact Pro104 immediately to resolve the delinquent payment. Pro104 may contact you to resolve the issue, but the responsibility to resolve the issue resides with the account owner. You may update your payment information through the Pro104 platform in the billing tab. If the issue can not be resolved immediately, a grace period of up to 5 business days will be granted in which services will continue, and all corresponding data will remain in our system. During the grace period, if you do not communicate with Pro104 in regards to satisfying the balance, or if you are unreachable, Pro104 may attempt to process the payment with the credit card that was previously authorized on the account. Once the grace period is over, and no communication was made, or if you were unreachable, Pro104 will treat the subscription as a cancellation. To prevent service interruption, loss of data, and reactivation to a previously active subscription, be sure to communicate with Pro104 prior to the declined payment or directly after.

Any late payments received by Pro104 for an active subscription may be subject to a $40 late fee. If you are aware a payment will not process on its scheduled Bill Date, please contact Pro104 to make an arrangement to not accrue additional fees.

All domain transfers are $250. The process will take 48 hours to complete.